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New
October 07, 2026

Introducing custom member roles

You can now create your own roles and choose exactly what each member or team can access. 

Go to Account settings → Manage access, open the Roles tab and click Create. 

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Name your role, then set each area to No access, Read only or Can edit. You can also choose which environments and conversations the role can access. Click Save. 

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Assign the new role to members or teams from the Members or Teams tab.



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